Privacy Policy for Pixel and Byte

Last Updated: March 28, 2025

Introduction

Welcome to Pixel and Byte ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our AI services, including Autonomous AI Agents, AI Workflow Automation, Conversational AI, Voice AI Agents, and Data Analytics & BI with AI.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access our website or use our services.

Information We Collect

Personal Data

We may collect personal identification information, including but not limited to:

• Name
• Email address
• Phone number
• Company name
• Job title
• IP address
• Information provided in contact forms

Non-Personal Data

We may also collect non-personal identification information, including:

• Browser type
• Device type
• Operating system
• Service provider
• Usage data
• Cookies and tracking technologies

How We Use Your Information

We may use the information we collect for various purposes, including:

• Providing, operating, and maintaining our website and services
• Improving, personalizing, and expanding our website and services
• Understanding and analyzing how you use our website and services
• Developing new products, services, features, and functionality
• Communicating with you for customer service, updates, and marketing purposes
• Processing transactions and managing your account
• Finding and preventing fraud
• Customizing AI solutions to meet your specific business needs

Data Storage and Security

We implement appropriate technical and organizational measures to protect the security of your personal data. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.

For clients using our AI services:

• Data processed by our AI systems is handled according to industry best practices
• Client data used for training or improving our AI models will only be used with explicit consent
• We maintain appropriate data segregation between clients

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Third-Party Service Providers

We may employ third-party companies and individuals to facilitate our services, provide services on our behalf, perform service-related services, or assist us in analyzing how our services are used. These third parties have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal data, including:

• Right to Access - You have the right to request copies of your personal data.
• Right to Rectification - You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• Right to Erasure - You have the right to request that we erase your personal data.
• Right to Restrict Processing - You have the right to request that we restrict the processing of your personal data.
• Right to Data Portability - You have the right to request that we transfer the data we have collected to another organization or directly to you.
• Right to Object - You have the right to object to our processing of your personal data.

Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date.

Special Considerations for AI Services

Data Used for AI Training

If applicable, we may use anonymized and aggregated data to improve our AI models. This data will be stripped of all personally identifiable information. We will always obtain explicit consent before using client data for AI training purposes.

AI Output and Responsibility

The outputs generated by our AI services are based on the data provided and the systems' algorithms. We strive for accuracy but cannot guarantee that AI-generated content will be error-free or appropriate in all contexts. Clients are advised to review AI outputs before implementation.

Voice AI and Recording

For Voice AI services, we may record and process voice data. We implement strict security measures to protect this sensitive information and will only retain voice recordings for the period necessary to provide our services or as required by law.

Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at:

Pixel and Byte
Email: privacy@pixelandbyte.ai
3/146 Bundall Rd
Bundall, QLD 4217
Phone: 07 5240 9247

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By using our website or services, you acknowledge that you have read and understand this privacy policy.